Healthcare Support Lead - Member Care & Operations

AIA Shared Services located in Cyberjaya, Malaysia, is looking for a Customer Service Representative to provide exceptional service by efficiently handling inbound hotline and chats. You'll be responsible for managing customer inquiries and ensuring a positive experience for members, clients, and colleagues.

The ideal candidate will demonstrate strong communication skills and a proactive approach in case management, ensuring that all interactions are logged accurately and compliance is maintained. Join us to help our customers live healthier lives.