Opportunity Description
Location: Delhi, NY Category: Staff Job Type: Full-time Posted On: Fri May 1 2026 Job Description:
SUNY Delhi is seeking an experienced, energetic, engaging and collaborative individual to work as part of a team that provides timely hardware, software and peripheral support to the SUNY Delhi community.
As part of the first point of contact team, the Instructional Support Associate provides first-level IT support to end users by phone, email, and in person. The role requires strong customer service, analytical, and problem-solving skills to assist with a wide range of technical issues and escalate requests to higher-level support when appropriate. The position also supervises and trains student employees and provides oversight of support activities, ensuring tickets are accurate and service procedures are followed.
List of duties include:
+ Provides excellent customer service to support campus services which include, but are not limite...
SUNY Delhi is seeking an experienced, energetic, engaging and collaborative individual to work as part of a team that provides timely hardware, software and peripheral support to the SUNY Delhi community.
As part of the first point of contact team, the Instructional Support Associate provides first-level IT support to end users by phone, email, and in person. The role requires strong customer service, analytical, and problem-solving skills to assist with a wide range of technical issues and escalate requests to higher-level support when appropriate. The position also supervises and trains student employees and provides oversight of support activities, ensuring tickets are accurate and service procedures are followed.
List of duties include:
+ Provides excellent customer service to support campus services which include, but are not limite...
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