Opportunity Description
Are you ready for a rewarding opportunity with a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various technical directories and virtual applications. Requirements:
+ Experience troubleshooting general IT related issues
+ Good communication and writing skills
+ Familiarity with LAN/WAN terminologies
+ Familiarity with basic hardware terminologies
+ Ability to respond to mission critical needs on an on-call basis (10%)
+ High School diploma or GED
+ Active TS/SCI clearance with Polygraph
Highly Preferred:
+ Familiarity with COTS and GOTS applications
+ Experience providing Tier 1 or Tier 2 Help Desk support
+ Experience troubleshooting through technical directories and virtual resources
+ A Bachelor’s degree (or equiv...
+ Experience troubleshooting general IT related issues
+ Good communication and writing skills
+ Familiarity with LAN/WAN terminologies
+ Familiarity with basic hardware terminologies
+ Ability to respond to mission critical needs on an on-call basis (10%)
+ High School diploma or GED
+ Active TS/SCI clearance with Polygraph
Highly Preferred:
+ Familiarity with COTS and GOTS applications
+ Experience providing Tier 1 or Tier 2 Help Desk support
+ Experience troubleshooting through technical directories and virtual resources
+ A Bachelor’s degree (or equiv...
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