Help Desk Technician

Help Desk Technician 6?Month Contract-to-Hire Onsite (M-F, 8am-5pm) Location: Onsite in Tempe, AZ (only local candidates will be considered) Note: At this time, we are unable to work with 3rd?party vendors or C2C arrangements. Candidates must apply directly. About the Role Our client, a leading financial services organization, is seeking a polished, customer-facing Help Desk Technician to join their internal IT Support team. This individual will provide Tier 1-2 support onsite and directly assist end users across the business-including executives-while maintaining a high level of professionalism and technical expertise. This is a 6-month contract-to-hire opportunity offering full-time, onsite work in a structured and fast-paced environment. Key Responsibilities Provide Tier 1-2 support for end users in a corporate financial services setting. Manage approximately 40 tickets per week and 10 inbound support calls per week using Salesforce as the ticketing platform. Support and troubleshoo...