Helpdesk Analyst

Job Description
• Deep understanding of client-facing software and technologies, focused on MS Windows and O365.
• A sincere desire to empower co-workers through the use of technology.
• High level of interpersonal and communication skills with the ability to communicate complex technical issue in a simple manner
• Ability to deal patiently and professionally with both internal and external customers alike.
• A pro-active team player capable of supporting a high level of operational activity with a ‘hands-on’ style.
• Organised and methodical to ensure ITSM processes are adhered to.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual...