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Helpdesk Senior Associate (ON SITE GDL)

NTT DATA

Guadalajara, Jalisco, Mexico Full-time May 31, 2026
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Opportunity Description

Job Description

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.

NTT DATA Services is currently looking for a Helpdesk Sr Associate– Bilingual (English-Spanish) to join our team in Mexico (ON SITE).

Activities:

  • General L1 support for hardware and MS Office packages
  • Advance technical support for in-house applications and developments
  • Answer technical support calls providing and escalating to other support groups
  • Provide support based on email generated requests or reports
  • Document troubleshooting steps and detailed description of the customer incidents and requests
  • Applies diagnostic techniques to identify problems, investigate causes ...
    • Full-time Computer Occupations

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    Opportunity Details

    Location Guadalajara, Jalisco
    Country Mexico
    Type Full-time
    Category Computer Occupations
    Posted May 31, 2026
    Deadline July 10, 2026

    About NTT DATA

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    NTT DATA

    Guadalajara, Mexico

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