Helpdesk Support

Requirements

• Minimum Diploma, Degree in Computer Science or equivalent
• Prior experience in tech support, desktop support, or a similar role
• Good written and verbal communication skills in English
• Responsible and able to work independently
• Fresh graduates are encouraged to apply

Job Descriptions

• To troubleshoot PC, networking and software problems
• Support both external and internal customers' application systems
• Investigate and resolve internal end-user LAN/connectivity problems
• Maintain ticket updates for all reported incidents to minimize customer downtime

Job Type: Contract, Contract length: 12 months