Opportunity Description
Description
We are looking for a compassionate Helpline Counselor to support individuals facing emotional or behavioral health challenges. This contract-to-hire position is ideal for someone who communicates with empathy, remains composed during sensitive conversations, and is passionate about contributing to a community-focused support environment.
The role involves assisting callers, accurately documenting interactions, and helping connect individuals with appropriate resources while maintaining a thoughtful, professional, and caring approach.
Responsibilities:
• Respond to incoming calls from individuals seeking support and provide calm, respectful assistance during emotionally sensitive situations.
• Record caller details, case notes, and service-related information with a high level of accuracy and confidentiality.
• Help assess immediate needs and direct individuals to relevant behavioral health, crisis support, or comm...
We are looking for a compassionate Helpline Counselor to support individuals facing emotional or behavioral health challenges. This contract-to-hire position is ideal for someone who communicates with empathy, remains composed during sensitive conversations, and is passionate about contributing to a community-focused support environment.
The role involves assisting callers, accurately documenting interactions, and helping connect individuals with appropriate resources while maintaining a thoughtful, professional, and caring approach.
Responsibilities:
• Respond to incoming calls from individuals seeking support and provide calm, respectful assistance during emotionally sensitive situations.
• Record caller details, case notes, and service-related information with a high level of accuracy and confidentiality.
• Help assess immediate needs and direct individuals to relevant behavioral health, crisis support, or comm...
Ready to Apply?
Submit your application for Helpline Counselor at Robert Half Office Team
Apply for this Position