High School Customer Experience Associate

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we’d love to hear from you!

You are an adaptable relationship-driven professional with a passion for supporting educators and empowering classroom success. With a solutions-focused mindset, you excel at anticipating and addressing customer needs—proactively and reactively—while driving adoption and retention goals. You are adept at delivering engaging demonstrations of BFW’s digital products and well-versed in the o...