Hire Coordinator

Service Desk Co-ordinator

Are you skilled in co-ordinating busy schedules of technical teams and thrive in busy, customer-focused environments?

Our client is a global leader in climate control solutions is looking for a Hire Co-ordinator to join their Southampton team. If you are a proactive problem-solver with a talent for organisation and a passion for customer care, this could be the perfect role for you.

As a Hire Service Desk Co-ordinator, you'll be the operational hub connecting customers, technicians and management. You'll manage scheduling for planned preventative maintenance, customer breakdowns, warranty work and commissioning activities. Your role is crucial in ensuring customers receive exceptional service whilst supporting technicians to deliver quality work. You'll process invoices, generate performance reports and drive continuous improvement through clear communication and strong relationship building across the regional ser...