Opportunity Description
Description
- Report directly to the Home Care Team Lead.
- Answer client inquiries on all Home Care services provided by the organization.
- Provide accurate information to clients on policies, procedures and service.
- Following up promptly and communicating to all parties the statuses of work‑in‑progress in a timely and accurate manner.
- Schedule staff and clients for the respective services.
- Ensure prompt and accurate documentation for all applications and processes from start to finish including filings.
- Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.
- Ensure prompt issuing of invoices and accuracy in collection of payables.
- Ensure all organization requirements and SOPs are adhered to.
- Participate and represent on behalf of the company’s services with confidence.
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Submit your application for Home Care Executive at ACTIVE GLOBAL RESPITE CARE PTE. LTD.
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