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Home Mortgage Escrow Senior Specialist

Citizens

Glen Allen, VA, United States Full-time June 24, 2026
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Opportunity Description

Description

The Home Mortgage Escrow Senior Specialist plays a key role in ensuring the accuracy and integrity of customer escrow accounts within Home Mortgage Servicing. This position is responsible for performing detailed escrow analyses to determine whether borrower payments will sufficiently cover upcoming obligations such as taxes, hazard insurance, and mortgage insurance.

In this fast-paced, high-volume environment, you will review loan-level data, resolve moderately complex customer and operational issues, and support a consistent, compliant servicing experience. This role is a strong fit for a detail-oriented professional who enjoys analytical work, making informed decisions, and contributing to a highly regulated, customer-focused operation.

Primary Responsibilities

Escrow Analysis & Loan Review

+ Perform annual and ad hoc escrow analyses to ensure sufficient funds for escrowed items

+ Complete escrow projections, payment a...
Full-time other-general

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