Homelessness Prevention Visiting Officer

Homelessness Prevention Visiting Officer

Grade: BR 10-12

Salary: £40,352 - £46,952

Contract: Permanent

Working hours: Full time

Location: Bromley Civic Centre

Directorate: Housing Planning and Regeneration - Housing Services

Key responsibilities

• Manage a complex and demanding caseload in a busy, front-line, pressurised service, routinely undertaking home visits for those at risk of homelessness to fully understand the situation and provide innovative and tailored options to prevent homelessness through advice, advocacy, negotiation and mediation to avoid the need for temporary accommodation.
• Undertake home visits to verify households' circumstances, establish occupancy and ensure that those for whom the council has secured temporary accommodation are residing there as their main residence.
• Always perform responsibilities with a customer-service and performance-management focus.
• P...