Homeowner Services Officer

Homeowner Services Officer


📍 Eastleigh | 💰 £36,986 per annum | 🕒 37 hours per week | 📄 Permanent, Full Time


An exciting opportunity has arisen for an experienced Homeowner Services Officer to join a specialist residential services team in Eastleigh.


This role involves managing a portfolio of leasehold, freehold and shared ownership properties, providing specialist housing advice and supporting all aspects of leasehold management.


Key Responsibilities

• Manage leasehold and shared ownership properties
• Handle service charge enquiries and disputes
• Investigate breaches of lease and covenant issues
• Support lease extensions, enfranchisement and assignments
• Work closely with legal teams on leasehold matters
• Provide advice on leasehold legislation and housing management
• Manage challenging situations professionally and effectively

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