Opportunity Description
IHOP is currently seeking a part-time host for weekends and holidays.
Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.
ESSENTIAL DUTIES AND RESPONSIBILITIES of a Host
These include the following:
- Develop and maintain professional functional working relationships with IHOP employees and guests.
- Execute the Service Guidelines per the IHOP SOP to ensure a high quality guest experience.
- Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
- Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
- Comply with SOP methods in regard to guest checks and server banking procedures.
- Stock and rotate all needed supplies in the service areas and dining r...