Hotel Associate - Summit Hotel Tacloban

Department

Front Office

Employee Type

Probationary

Job Summary

The Hotel Associate is responsible for delivering exceptional guest service at the front desk, ensuring smooth check-in and check-out processes, handling guest inquiries, and maintaining a welcoming atmosphere. This role is key to creating a positive first impression and ensuring guest satisfaction throughout their stay.

Qualifications

• Bachelor's degree in Hospitality / Tourism Management or in any related field
• Previous experience in customer service or front desk operations preferred
• Excellent communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Professional appearance and demeanor.
• Willingness to work flexible hours, including weekends and holidays.

Experience Range (Years)

0 - 2 years