Hotel Duty Manager

DUTY MANAGER – STELLENBOSCH

Salary: Market Related

We are seeking an experienced and passionate Duty Manager to join a prestigious hospitality establishment in Stellenbosch. The successful candidate will ensure exceptional guest experiences from arrival to departure while maintaining the highest standards of service and operational excellence.

Key Responsibilities:

• Oversee daily guest relations operations and ensure seamless guest experiences.


• Maintain exceptional standards of service, cleanliness, and maintenance.


• Handle guest queries promptly and professionally.


• Assist with staff training, onboarding, and roster management.


• Attend daily operational meetings and support employee relations.


• Ensure policies and procedures are consistently followed.


• Perform Guest Relations and Night Audit duties when required.
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