Hotel Staff

Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.

WHAT YOU’LL DO IN THIS ROLE:

• Ensure our guests want to revisit us and recommend us to their friends and family so you’ll work with the team to ensure a warm, friendly and genuine welcome or farewell.
• Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
• You’ll be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
• You’ll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.

WHAT WE LOOK FOR...