Housekeeping manager

Description Job Purpose

The Housekeeping Manager is responsible for the management and operation of the housekeeping department at One Thibault Hotel, a property under ITC Hospitality Group. This is a critical role in ensuring that all guest areas and back‑of‑house facilities are maintained to the highest standards of cleanliness and presentation. The position requires a combination of operational expertise, leadership ability, and a passion for delivering exceptional guest experiences.

Key Responsibilities Oversee the day‑to‑day cleaning operations of the housekeeping team at One Thibault Hotel. Plan, organise and monitor staff activities to ensure compliance with quality assurance standards. Manage all personnel issues within the department including recruitment, training, coaching, counselling, and performance reviews. Prepare and manage housekeeping staff schedules/rosters and authorise payroll within the parameters of South African labour legislation. Maintain strong work...