Housekeeping Supervisor

Job Summary

Housekeeping Supervisor at Apex City of Glasgow Hotel, responsible for maintaining high cleaning standards, supervising staff and ensuring guest satisfaction.

Key Responsibilities

• Ensure guest rooms are presentable by performing cleaning duties (cleaning bedrooms and bathrooms, changing linen, vacuuming, polishing and dusting).
• Buddy and mentor new and current staff.
• Engage with guests to promote loyalty and memorable experiences.
• Maintain consistency with Apex cleaning standards and brand recognition.
• Manage daily tasks in the Housekeeping Department.
• Support team members to adhere to cleanliness standards.
• Resolve guest enquiries efficiently with a positive attitude.

Qualifications & Skills

• Deliver excellent cleaning and guest service standards.
• Initiate and take ownership of tasks.
• Be self‑aware and evaluate own and other...