Housing Manager

MMP Consultancy are seeking an experienced Housing Manager in West London on a temporary basis.

This role will provide essential cover within the housing management team, ensuring the continued delivery of a high-quality, customer-focused service across a designated patch.

Key Responsibilities

Manage a portfolio of properties across West London, acting as the main point of contact for residents
Handle anti-social behaviour (ASB) cases, ensuring appropriate action is taken in line with policies and procedures
Conduct regular estate inspections to maintain high standards and identify any health & safety concerns
Ensure compliance actions linked to fire risk assessments and other safety requirements are completed
Support new tenancy processes, including sign-ups, in partnership with the Allocations Team
Carry out tenancy and rent-related visits, working alongside the Income Team where required
Respond to and resolve customer enquiries and complai...