Housing Services Manager

We are seeking an experienced Housing Manager to lead a busy Homes Team delivering high-quality housing management services across general needs, sheltered and private leased properties.
You will drive service performance, manage landlord relationships, and ensure customers sustain successful tenancies through proactive management of arrears, ASB and safeguarding.
Key Responsibilities

Lead and develop a housing management team

Oversee tenancy management, rent arrears, ASB and safeguarding

Manage private landlords and lease agreements

Monitor KPIs including voids, rent collection and performance targets

Improve processes, efficiency and service delivery

Manage budgets and ensurepliance with housing legislation

Build partnerships with local authorities and external agencies

RequirementsEssential:

Experience in housing management / social housing

Strong knowledge of tenancy law, landlord respons...