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HR Services Manager

Zurich Insurance Company

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full-time June 23, 2026
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Opportunity Description

Purpose


Lead HR Services within a multi-function HR environment; develop policies and procedures to ensure improvements in operational effectiveness, efficiency, and customer centricity, through digitalisation, automation and continuous HR services transformation, leveraging HR technology, data and analytics.

Key Accountabilities

  • Leads a multi-functional HR Service Center operation which may include HR contact center, transaction center, domestic relocation, retirement administration, benefit administration and/or workforce administration, with increasing focus on digitally enabled, automated and self-service-driven service delivery models.

  • Develops objectives, policies, procedures and programs relating to the assigned scope, ensuring they are designed for standardisation, scalability and automation, and communicates and implements them.

  • Defines and plans the achievement of performance goals and objectives, including ser...
    • Full-time Operations Specialties Managers

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    Opportunity Details

    Location Kuala Lumpur, Federal Territory of Kuala Lumpur
    Country Malaysia
    Type Full-time
    Category Operations Specialties Managers
    Posted June 23, 2026
    Deadline August 02, 2026

    About Zurich Insurance Company

    Z

    Zurich Insurance Company

    Kuala Lumpur, Malaysia

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