Human resources manager

Key Responsibilities

Workforce Planning and Talent

Translate business plans into workforce requirements; own hiring, pipeline, and source strategy for the Delivery Centre. Build succession frameworks for key roles and leadership layers; keep the bench current. Manage cost-per-hire and quality-of-hire as business metrics, not just HR metrics. Own employer brand positioning for the India GDC in coordination with the Group CHRO.

Organisation Development and Performance

Lead OD work: role design, job evaluation, structure changes, and capability mapping. Own the performance cycle from goal-setting through calibration, pay linkage, and feedback, including the Executive Committee. Identify and develop high-potential talent through structured IDPs and succession planning. Run organisational health diagnostics and follow through on what they surface.

Learning, Leadership, and Culture

Lead the L& D function: assess needs, design or commission programs, track ...