Human Service Assistant A/B-Lowell (Spanish/Portuguese)

The Department of Transitional Assistance (DTA) is seeking service-focused individuals for the position of *Human Service Assistant (HSA).*Our ideal candidate will provide written and oral translation services to assist clients and complete administrative tasks in a well-organized, efficient manner. *DTA attracts people passionate about public service, who love to work in a fast-paced environment, and who are committed to diversity, equity, and inclusion.* /*_Duties and Responsibilities (these duties are a general summary and not all inclusive):_*/ · Provide interpretation and translation services by gathering information, providing instruction, and facilitating clear and accurate communication. · Assist applicants and clients in completing and/or obtaining necessary verifications for eligibility determination. · Facilitate customer service delivery by providing services to clients, such as responding to inquiries and explaining basic department procedures. · Greet, inform, and direct ...