Hybrid Customer Service Associate

**Summary**:
Profesionales de ventas experimentados responsables de alcanzar los objetivos de ventas para una(s) cuenta(s) específica(s).
Responsable de establecer e implementar un plan de ventas / negocios para una base de clientes designada o la implementación de un programa de ventas específico para apoyar de manera efectiva el viaje del paciente y posicionar adecuadamente a Novartis y sus marcas.
**About the Role**:
**Major Accountabilities**
- Ensure product availability
- Administration of product inventories in key accounts
- Assist PIMS team with the follow up of the patients or HCPs enrolled in the support programs
- Stakeholder management within every account in territory:
- Hospital Director
- Administrative directors
- Division Heads
- Service Heads
- Supply Departments
- Purchasing Departments
- Pharmacy
- Analyze the market trends to define a plan of proactive promotion
- Identify commercial needs, opp...