Hybrid Customer Success Engineer at IBM

Drive digital transformation as a Customer Success Engineer at IBM in Alberta, Canada. Utilize your technical solution design skills to activate product adoption and enhance client value.

This hybrid role at IBM requires a strong focus on client engagement, technical solutions, and product demonstration. You will create success plans, drive measurable business outcomes, and serve as a trusted guide for clients' modernization journeys. Your expertise in solution design and client challenges will be key to fostering product adoption and expansion.

Key Responsibilities:
• Deliver technical proof points through workshops and POCs
• Drive customer value by identifying sponsors and use cases
• Develop comprehensive success plans with deployment road-maps
• Understand client challenges for better technology adoption
• Engage clients to establish measurable business outcomes

Requirements:
• Associate’s Degree required; ...