Hybrid CX Specialist | Proactive Customer Advisory

Xero is seeking a Customer Experience Specialist in Auckland, New Zealand. You will play a pivotal role in supporting small business owners and accountants, ensuring they fully utilize Xero's platform. The role involves engaging proactively with customers, resolving queries, and working collaboratively with your team.

This position offers a hybrid work model with three days in the office each week and a flexible schedule. Ideal candidates possess strong communication skills and a background in service environments. Be part of a team that helps build a stronger economy through small business success.