Hybrid HVAC Service Manager Role

Carrier is hiring a Service Manager to lead HVAC operations in Stoney Creek, ON. Ensure customer satisfaction and drive financial success in a hybrid workplace environment.
As Service Manager, you'll oversee the operational and financial performance of HVAC service delivery. This role involves planning dispatch, managing resources, and maintaining strong customer relationships for a commercial clientele. Your leadership will shape the team and influence the success of service contracts in a flexible hybrid work setting.
Key Responsibilities:
• Oversee planning and dispatch of service activities
• Manage service contract revenue and profitability
• Recruit and develop a high-performing technical team
• Cultivate customer relationships for service retention
• Ensure adherence to quality and safety standards
Requirements:
• High school diploma or GED
• 5+ years in HVAC or similar technical service
• 2+ years of leadership experience
• Knowledge of custo...