Hybrid IT Support Technician – Pathology IT Helpdesk

Employer IPP Analytics Limited Employer type Private Sector Site Friars Bridge Court Town London Salary £32,073 to £39,043 per annum depending on experience Closing 07/06/ :59

SYNLAB Pay Band 5

The place to work in pathology

We are looking for top talent to join theUK’s leading and fastest growing pathology company – a scientific organisation with a clinical purpose.

Job overview

We are seeking a dedicated IT Support Technician to deliver a high-quality, ITIL-aligned support service across the SYNLAB UK & Ireland Group. This role is pivotal in ensuring a professional, customer‑focused experience, providing first‑line technical support and effective triage of incoming incidents and service requests.

You will act as the first point of contact for a range of systems, including the Pathology First Laboratory Management System, the organisation’s Microsoft 365 environment, and core IT infrastructure across SYN...