Hybrid Senior Customer Care & Brand Experience Lead

Charlotte Tilbury is looking for a Senior Customer Service Advisor to deliver outstanding brand experiences. This position offers a hybrid work model, requiring office attendance for only 3 days a week. Responsibilities include resolving customer queries via email and phone, providing product information, and maintaining community conversations. Previous customer service experience and proficiency in Spanish, German, or French are preferred, along with a passion for beauty and makeup.

Join a values-driven company that celebrates diverse backgrounds and offers generous perks such as 25 days holiday, inclusive parental leave policy, and wellness benefits.