I2C DS Collection & Dispute Mgmt Team Lead

DePuy Synthes is recruiting for an I2C DS Collection & Dispute Management Team Lead, located in Zug, Switzerland.

Job Function: Finance
Job Sub Function: AP/AR
Job Category: People Leader
All Job Posting Locations: Zug, Switzerland

Key Responsibilities

Collections & Accounts Receivable Management

• Own strategic management of customer collections and open receivables for complex and high‑value accounts through proactive engagement, negotiation, and advanced dispute resolution techniques.

• Influence and drive desired customer payment behavior to optimize cash flow, improve Days Sales Outstanding (DSO), and mitigate credit risk.

• Lead performance management of collection KPIs against Service Level Agreements (SLAs), identifying gaps and driving corrective actions.

• Perform advanced AR forecasting, trend analysis, and root cause analysis to ...