ICT Project Support Specialist

Minimum Diploma or Degree in Information Technology, Project Management, or related field Preferably 1-2 years of experience in the public service sector Proficient in Microsoft Excel, PowerPoint, Word, Teams, Outlook, and comfortable using collaborative platforms and digital tools Strong written and verbal communication skills Good analytical, problem-solving, organizational, administrative, and management skills Ability to work under tight deadlines and coordinate multiple concurrent activities Positive working attitude and team player Willing to support colleagues' job functions within the same division when necessary Summary Support ICT system migration projects through planning coordination, stakeholder liaison, and user support to ensure successful project delivery and user readiness. Responsibilities Operational Support Provide guidance to users on ICT equipment/devices based on relevant SOPs and guidelines Act as customer service consultant for ICT transitions Process ICT reque...