ICT Service Desk Analyst

3 Month Contract With A local Authority

To provide high-quality operational and technical support to over 400 end users across the Council, ensuring the effective installation, configuration, maintenance, and support of ICT hardware, software, mobile devices, and Microsoft 365 services. The role is responsible for delivering excellent customer service through the ICT Service Desk, resolving incidents and service requests, and working collaboratively with internal teams and third-...