Opportunity Description
Hiring for Infosys – IICS Support Role (3–8 Years) based in Hyderabad (Hybrid Work Model) . We are seeking professionals with hands-on experience in Informatica Intelligent Cloud Services (IICS) for application and production support. The role involves managing production support activities, monitoring ETL workflows, and ensuring system availability . Strong experience in incident management, problem management, and root cause analysis (RCA) is required. Candidates should be skilled in troubleshooting ETL failures and optimizing data integration processes . Experience in application support, handling service requests, and maintaining SLAs is essential. Ability to work with multiple data sources such as databases, APIs, and flat files . Collaborate with teams to ensure data quality, stability, and continuous improvement of support processes .