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Implementation Specialist - Operarions

Alkem Labs

Quezon City, Metro Manila, Philippines Full Time, Permanent June 03, 2026
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Opportunity Description

Essential Duties and Responsibilities:

  • Onboard new doctors, hospitals onto the platform
  • Structured follow-ups to ensure Doctors are on boarded on the platform and using the product
  • Maintain large number of doctor relationships to ensure they stick to platform for long term, prevent doctor churns
  • Ensure seamless experience for doctors and patients on platform with timely resolution of all queries and concerns
  • Doctor backed view on the platform and digital engagement and suggest further improvements
  • Work with all stakeholders (product team, design team, content and marketing team etc.) to ensure best experience for doctors and patients with C2C platform
  • Ensure platform awareness among doctors and offer quick issue resolution
  • Managing doctor/ patient outreach campaigns, conducting demos to doctors and their staff virtually or physi...
  • Full Time, Permanent Computer Occupations

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