Inbound Sales Consultant

The Inbound Sales Consultant is responsible for managing incoming calls from existing and newcustomers regarding their sales inquiries and orders. This role involves providing exceptional service by addressing customer questions, resolving issues, and ensuring a positive experience throughout the customer journey. The ideal candidate will demonstrate strong communication skills, a customer-centric attitude, and the ability to navigate systems to assist customers effectively.

Key Responsibilities

• Handle incoming calls from customers related to their sales inquiries and existing orders.
• Online Chat with potential customers through our live chat platform.
• Provide accurate information and support to resolve customer issues or concerns.
• Document customer interactions and maintain detailed records in File Maker.
• Collaborate with other departments to ensure seamless service and issue resolution.
• Continuous improve...