Inbound/Outbound Calls Team Lead

Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and “Changing as Many Lives as Possible.”

About the Role

The Inbound/Outbound Calls Team Leadoverseesa team of Call Associates responsible for handling inbound and outbound calls, engaging prospective and existing clients, and driving revenue growth. This role ensures consistent performance, high-quality client service, and effective execution through coaching, monitoring, and day-to-daypeopleleadership.

Your Key Contributions

• Supervise, coach, and support a team of Inbound and Outbound Calls Associates to ensure productivity, engagement, and perfor...