(IND) Benefits Specialist I

Benefits Specialist

Dayforce is seeking a Benefits Specialist to support benefits administration processes for assigned clients. The role involves ensuring all ongoing work is completed timely and accurately for plan sponsors and participants, from client implementation through day‑to‑day benefits delivery.

Key Responsibilities

• Timely and accurate processing of all in‑scope Benefits activities across all clients.
• Support for Benefits‑related queries, troubleshooting, and resolving complex issues.
• Assist with documentation to ensure ongoing process accuracy.
• Provide client and third‑party administrator contact support for participant and/or processing‑related issues.
• Maintain internal control standards, including timely implementation of audit points and addressing any audit‑raised issues.
• Triage inquiries, categorize solution paths, and perform benefit recalculations.
• Implement test upda...