Industry & Exports Directory Support Team Lead

Industry & Exports Directory Support Team Lead

We are seeking a seasoned Team Lead to manage the operations of our Industry & Exports Directory. You will optimize support for factories, exporters, and buyers, ensuring high-quality data accuracy and professional user experiences.

Company Description

Tazamun Technologies empowers businesses with digital strategy, automation, and cloud solutions. We are building a high-performance team in our Lahore office to support our expanding global operations.

Key Responsibilities

• Strategic Leadership: Manage a specialized team allocated across factory support, buyer support, and data management.
• Factory Success: Oversee the factory journey from registration to profile activation, ensuring data quality (products, certifications).
• Process Architecture: Define SOPs for factory registration and commercial inquiries; implement SLAs based on request type.
• Knowledge Ba...