Opportunity Description
Information Desk Associate-(3294596) Greets and welcomes patients, visitors and staff by promptly acknowledging their presence with a pleasant smile and eye contact. Proactively offer assistance and responds accurately and completely to all requests in a pleasant, courteous, timely and compassionate manner. Offers escort services and directs patients and visitors to medical, business or services appointments, guided by the ...
Description
Reporting to the Manager of Information Associates with liaison reporting relationship to the Volunteer Director, incumbent proactively welcomes and greets patients, visitors and staff in a positive, warm and courteous manner welcoming all people with a sincere, pleasant smile, treating them as valued guests; responds to guests inquires/problems, escorts and/or directs the visitors to requested locations; responds to phone inquiries; and works alongside volunteers, guided by the new visitor policy.
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