M

Information Desk Associate

Massachusetts General Hospital

Boston, Massachusetts, United States Part-time June 06, 2026
Apply Now

Opportunity Description

Information Desk Associate-(3294596)

Description

Reporting to the Manager of Information Associates with liaison reporting relationship to the Volunteer Director, incumbent proactively welcomes and greets patients, visitors and staff in a positive, warm and courteous manner welcoming all people with a sincere, pleasant smile, treating them as valued guests; responds to guests inquires/problems, escorts and/or directs the visitors to requested locations; responds to phone inquiries; and works alongside volunteers, guided by the new visitor policy.

  • Greets and welcomes patients, visitors and staff by promptly acknowledging their presence with a pleasant smile and eye contact.
  • Proactively offer assistance and responds accurately and completely to all requests in a pleasant, courteous, timely and compassionate manner. Offers escort services and directs patients and visitors to medical, business or services appointments, guided by the ...
  • Part-time Information and Record Clerks

    Ready to Apply?

    Submit your application for Information Desk Associate at Massachusetts General Hospital

    Apply for this Position