Information Technology Specialist

Summary For more information on the Department of Justice and the United States Attorneys' Offices, visit www.justice.gov/usao/ As needed, additional positions may be filled using this announcement. This position is also being announced under Merit Promotion Procedures under 26-TXN-12985383-DE Responsibilities If selected for this position, you will join a well-respected team that is responsible for technical, analytical, and automation services in support of the mission. Typical work assignments will include: Provide IT customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems. Provide user training and assistance on a variety of routine applications. Provide a variety of technical support services to coordinate teleconferences and distance learning activities to effectively deliver legal training using electronic and/or telecommunications media. Install, configure, upgrade and troubleshoot commonly used hardware and software syste...