Information Technology Support Specialist

Job Title: IT Support Specialist

Location: Montreal, QC

Duration: 06 Months Contact

Bilingualism (French/English): Bilingual - Both written and spoken

Job Description:

Responsibilities:

● Troubleshoot hardware and software problems with Apple and Windows products, including desktop and laptop hardware

● Image and deploy laptops and desktops using standard MDM deployment tools (JAMF, Ninja1, and AirWatch)

● Support and assist employees using AV systems, both onsite and remote, including CFM Google Meet, projectors, audio and video conferencing

● Assist with AV setup for internal meetings and events

● Okta, Google, and software service administration

● Deploy and support software to end-users

● Respond to support requests in the IT Helpdesk both in person and via our ticketing system

● Managing inventory for hardwa...