Information Technology Support Specialist

We are looking for a talented GxP IT Support Specialist .

Responsibilities

• Provide L2/L3 on-site IT support for infrastructure and applications
• Support and maintain GxP-validated systems (e.g., OMNIS, Chromeleon, LIMS, SAS, eArchive, Interflex)
• Administer and troubleshoot Windows Server environments, Active Directory (users, GPO, DNS, DHCP) and Network infrastructure (VLANs, routing, firewall rules)
• Ensure server patching compliance using SCCM
• Work on virtualized environments (VMware / Nutanix)
• Support Citrix Virtual Apps (VDA, publishing)
• Collaborate with architects on server & network design and evolution
• Monitor systems using tools like Dynatrace
• Document incidents, changes, and procedures in ServiceNow and Confluence
• Provide occasional on-site support outside business hours if required
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