Infrastructure Automation Engineer

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At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment.

Infrastructure Automation Engineer

Full‑time, Permanent.

Colchester Campus.

About the role

In this role, you will act as a 3rd line escalation point for complex incidents, problems and service requests, ensuring timely resolution and minimal disruption to teaching and business operations.

You will design, develop and maintain automation solutions to reduce manual processes across IT systems, infrastructure and user services.

You will proactively identify opportunities to improve operational efficiency by analysing service desk trends, recurring issues and workflows, implementing...