Infrastructure Engineer

The purpose of the role is to provide reliable, professional and proactive IT support for the customer site, helping ensure that users, devices, applications and infrastructure services remain secure, available and well managed.

The role combines day-to-day technical support with infrastructure administration, documentation, monitoring, service improvement and support for wider change activity across the customers IT environment., monitoring, continuous improvement and support for larger change activities across the IT environment.

The IT Infrastructure Engineer will be a hands-on member of the customer IT function, supporting a broad technology environment across Microsoft cloud services, endpoint management, security controls, networking, applications and operational processes.

The role is suited to an experienced infrastructure or support engineer who is comfortable working across multiple technologies, taking ownership of tickets and tasks, and escalati...