Infrastructure Engineering Senior Advisor- Hybrid

Cigna-Evernorth Services Inc. seeks an Infrastructure Engineering Senior Advisor for the Morris Plains, NJ location to support systems engineering lifecycle activities for large hybrid Splunk and Cribl deployments, including requirements gathering, design, testing, implementation, operations, and documentation.

Responsibilities:

• Lead troubleshooting efforts and identify root cause of problems across the enterprise logging environment. Work on and lead projects that drive continuous improvement, enhancements of products, services offerings, and governance.

• Coach and mentor customers and staff that may need technical assistance or guidance.

• Partner with Agile Program and Product Management leads to develop, plan, and execute large initiatives.

• Hybrid work schedule.

Qualifications:

• Master’s degree in Computer Science, Information Technology or related field and 3 years of experience in any call center production supp...