Opportunity Description
Job Title: Inside Sales
Reports to: InsideSales Supervisor
Location: Burlington, ON Robertson (Hybrid)
Position Summary
The Inside Sales representative supports profitable growth and customer satisfaction by accurately processing customer orders, providing product availability and pricing information, and managing order execution through delivery. This role serves as a primary point of contact for customer inquiries, builds strong customer relationships, supports segment managers, and promotes products and solutions aligned to customer needs.
Key Responsibilities
Order Management and ERP Execution
- Process customer orders accurately in the ERP system.
- Verify pricing, order minimums, and requested delivery dates prior to order release.
- Maintain accurate order records and ensure data integrity throughout the order-to-cash process.
Customer Support and Issue Re...