Inside Sales Executive

JOB PURPOSE

The Inside Sales Executive acts as the primary point of internal sales contact for assigned customer accounts, supporting sales growth through proactive account management, timely quotation processing, and effective customer engagement. Working closely with Outside Sales and cross‑functional teams, the role ensures seamless order management, resolves operational and commercial issues, maintains compliance with company procedures, and delivers a high level of customer service to strengthen relationships and achieve business objectives.

PRINCIPAL ACCOUNTABILITIES

• Meet or exceed established KPIs.
• Drive sales through prompt, accurate, and timely RFQ responses and quotation follow‑up (BG quotes).
• Proactively manage Backlog and BIM activities in partnership with Customer Service (CS) and Outside Sales Representatives (OSR).
• Serve as the operational interface between Outside Sales and all supporting departments ...