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Institutional Client Services Associate - German speaking

Interactive Brokers

zug, zoug, Switzerland Full-time June 06, 2026
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Opportunity Description

Responsibilities

include, but are not limited to:
  • Troubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat.
  • Escalate high-level issues to relevant stakeholders and make suggestions for process improvement.
  • Other ad hoc projects and duties, including client training, general market research and development, etc
  • Qualification & Skills

  • Strong knowledge of listed Equities, Options, Futures, and/or FX
  • Analytical problem-solver with a passion for technology and financial markets
  • Prior experience in international settlements or clearing operations is a plus.
  • German and English speaking - any additional European languages are a plus.
  • University degree or higher
  • At least one to two years experience, preferably in a client-facing capacity at a global financial institution (less experienced candidates with a firm grasp of the core competenc...
  • Full-time CAR

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